How DiMarAg Hub works
From first conversation
to ongoing client work.
DiMarAg Hub connects the steps behind agency work—from organizing client context and defining services to coordinating delivery and continuing the relationship.
Each stage stays connected to the client account and the service being managed.
A clear operating flow
Five steps.
One connected relationship.
Teams can follow a consistent path while keeping the details of each client, service, and engagement in view.
Capture the context
Organize the lead or client, contacts, interests, needs, and conversation history.
CLIENTS · LEADSDefine the service
Choose from the agency’s offerings and connect the work to the right client account.
SERVICE CATALOGSet the scope
Prepare a quote that explains the selected services and commercial details.
QUOTES · INVOICESCoordinate delivery
Keep projects, tasks, appointments, files, and communication close to the work.
PROJECTS · TASKSContinue the relationship
Keep account activity, service history, and renewal reminders visible over time.
HISTORY · RENEWALSClient collaboration
Use the portal when it fits.
Keep working when it doesn’t.
Some clients want a shared workspace. Others prefer direct communication. The agency can keep managing the work in Hub either way.
Give clients a shared view
Use the portal for client-facing access to relevant information and work.
- Services, quotes, and invoices
- Appointments, files, and messages
- Tasks and shared activity
Manage the process inside Hub
Keep client context and operational follow-up organized while communicating through the agency’s direct channels.
- Client records and conversation history
- Internal tasks and appointments
- Files, approvals, and delivery follow-up
Keep the “why” attached to the work.
When the team can see the client, service, and next step together, it is easier to pick up the work and understand what needs attention.
Know who the work is for
Keep contacts, needs, communication, and client history connected.
Know what the agency provides
Relate the service catalog and agreed scope to the client account.
Know what happens next
Keep tasks, appointments, files, and follow-up close to the delivery work.
See it in your agency’s context
A connected workflow starts with your client story.
Explore how DiMarAg Hub can fit the services and work your team manages.